Effective date: August 29, 2026
This Privacy Policy explains how WNY Business Automation LLC ("WNY Business Automation," "we," "us," or "our") handles information when you visit https://wnyautomation.com or contact us through the website.
Information we collect
When you submit a form, we may collect your name, email address, phone number, business name, website, industry, and the workflow or business task you describe. We also collect form and page context such as the page URL and title, submission time, campaign parameters (including UTM source, medium, and campaign), browser user-agent information, and the form version or conversion path.
Our hosting and analytics providers may also receive technical information such as your IP address, device and browser details, referring page, pages viewed, and interaction events.
How we use information
- Respond to workflow-audit requests and other inquiries.
- Evaluate potential projects and communicate about services.
- Create and maintain contact, company, deal, and inquiry records.
- Measure website and campaign performance and improve the site.
- Protect the website, prevent abuse, troubleshoot problems, and comply with legal obligations.
Where information is processed
Website inquiries may be stored in our hosted database, synchronized to HubSpot CRM, and included in an email notification sent through Google/Gmail. The site is hosted by Vercel and uses infrastructure providers that process information to operate the website. If enabled, Google Analytics and the Meta Pixel process website usage and campaign data under their own privacy terms.
We may also use service providers for workflow automation or communications when needed to handle your request. We share only the information reasonably needed for those services, legal compliance, security, or a business transfer. We do not sell personal information.
Analytics, advertising, and browser storage
We use Google Analytics and may use Meta advertising tools to understand visits, measure conversions, build audiences, and evaluate advertising. These services may use cookies or similar technologies and may associate activity across websites or devices according to their policies and your account settings.
The website may temporarily save an unfinished form draft in your browser's local storage so you do not lose what you typed. Drafts expire after 24 hours and are removed after a successful submission. You can remove them sooner by clearing this site's browser data. Browser privacy controls, content blockers, and provider opt-out settings may limit analytics or advertising collection.
Retention and security
We keep inquiry and business-contact information for as long as reasonably needed to respond, maintain business records, measure performance, resolve disputes, enforce agreements, and meet legal obligations. Retention can vary by record and system. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information we control, or ask us to stop non-required marketing communications. Some records may be retained when required for legal, security, accounting, or legitimate business purposes. You can also control cookies and similar technologies through your browser and the settings offered by Google and Meta.
Children's privacy
This business website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy updates
We may update this policy as our website, vendors, or practices change. The effective date above identifies the current version.
Contact us
For privacy questions or requests, use the WNY Business Automation contact form.